Our Privacy Policy

1. Introduction: Finchwood Care respects your privacy and is committed to protecting personal data. This policy explains what we collect, how we use it, and your rights.

2. Data we collect: Name, contact details, health-related information where necessary for care provision, billing data, website analytics (cookies).

3. Lawful bases: Consent, contract, legal obligation, vital interests, legitimate interests.

4. Sharing: We may share data with approved partners (e.g., pharmacies, NHS professionals) strictly for your care, or where legally required.

5. Storage & security: We use appropriate technical and organisational measures. Data is retained only as long as necessary for care and legal requirements.

6. Your rights: Access, rectification, erasure, restriction, portability, objection, and complaints to the ICO.

7. Contact: Data Protection Lead — jmadete@finchwoodcare.co.uk